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Online Support
FTP Support

FAQ WS_FTP Pro 8 Support
  • Before you can upload your files, you should configure your account inside WSFTP.
  • Open WSFTP 8.x.
  • Click File in the file menu and choose Connect.
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  • Click the Create Site button. It is located in the right portion of the Assistance Center window.
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  • Type a name for the account you are adding. This can be anything.
  • Click Next.
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  • Type your domainname.com for the host address. Basically type in your domain name without the www.
  • Click Next.
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  • Enter your username and password.
  • You can check the Save Password option if you would like.
  • Uncheck the Save Account option (we do not use account) and click Next.
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  • For Server Type, choose FTP.
  • The port should be set at 21.
  • Click Next.
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  • For host type, select Automatic Detect.
  • Check the Passive Mode option and click Finish
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  • You will now see the site listed in the Assistance Center.
  • Click the site to select it and then click Edit.
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  • Leave the Remote site folder blank.
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  • Now we have finished configuring your account inside the program.
  • To connect, select the account we added and click Connect.
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  • Once connected, you will see the files in the root directory.
  • This is where your web content needs to be.
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