Knowledge Base

Knowledgebase Support

FAQ Getting Started
What to Expect
Welcome E-Mail
Control Panel
Building and Expanding Your Site
Getting Help
FAQ How Long Will It Take

How long will it take me to set up my Website?
You should receive a Welcome E-Mail with access and login information within 24 hours of placing your order. Once you have this information, you can begin posting pages to your account via FTP. Once you have done this, you can view your pages at your temporary site address until your domain name is set up and ready to go. For new domain registrations, it usually takes one to three business days after registrar approval before it is active. However, all Internet Service Providers must update their records (DNS tables) to reflect your new site's domain. Therefore, it may take five to seven business days before you can access your site through your domain name.

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FAQ Welcome E-Mail
What should I look for in my Welcome E-Mail?

You should receive your Welcome Email within 24 hours of placing your order. Please read it carefully and save it for your records as it contains several important pieces of information. Please pay special attention to the following:
  • Review your billing and contact information and report any corrections via email to support@Hosting4Less.com.
  • Visit the links to the Hosting 4 Less Terms & Conditions. Please note that by beginning use of your account, you acknowledge reviewing each of these documents and accepting their terms.
  • Locate Login Information section of the email. This section includes your User Login, Password, Domain Name, IP Address, FTP Hostname, and URL. You will need this information to log into your control panel and to publish to your site via FTP or Microsoft FrontPage. (Dedicated Server clients will receive this information in a second confirmation email.)
Save and protect the information in this email as you will need it to perform any type of work with your new site.

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FAQ Control Panel
What is the Control Panel?

Your control panel allows you to manage your account and add features to your Website. You can add and delete email accounts, ftp accounts as well as view or modify your account information, and view your site's statistics.
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How do I access the Control Panel?

The Link to the Control Panel was provided for you in your welcome email when you signed up to our hosting service.  If you no longer have this information send an email to support@hosting4less.com requesting the login to your control panel and we will provide you with the information.
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FAQ Building and Expanding Your Site

I have posted my new Website via FTP, but when I try to access it through my domain name, I get a Hosting 4 Less "Under Construction Page" instead. What's wrong?

When your account is provisioned, Hosting 4 Less posts a "Under Construction" page for you until you design and post your own pages. This placeholder page is named index.html. When you are ready to post your own pages, you must use the index.html, for your new home page in order to overwrite the placeholder. If you do not name your new home page as specified here, your domain name will continue to direct itself to the Hosting 4 Less "Under Construction Page".

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I have posted a Website to my Dedicated server, but I cannot view it from my domain name. What is the problem?

Once your Dedicated server has been provisioned, you must contact Support at 888-818-0444 and request to have your domain name pointed to your server's IP address. If you have multiple IP's, you must specify which address you would like your site to point to. Once this has been set up, you will be able to view your site from your domain name.

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Can I refer other customers to Hosting 4 Less?

Yes! The Hosting 4 Less affiliate program offers you the opportunity to link to www.Hosting4Less.com from your web site, using text links, banner ads. You'll earn a referral fee for all qualifying revenues that are generated directly through your link to Hosting 4 Less.
  • Earn from $25 on each referral. It's easy and fast.
  • We provide all of the banners and logos for your site - all you have to do is sign up.
  • You're in control. You are the expert when it comes to your site. That's why we let you decide where to place banners and links on your site.
  • Get started today. Click here to sign up now.


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FAQ Getting Help
Who do I contact for support?

Hosting 4 Less has the following resources available to help resolve any issues you may have.

Technical Support
888-818-0444 option 2
support@Hosting4Less.com
M-F 8a - 6p (Phone), 24x7 (Email)

Billing
888-818-0444 option 3
billing@Hosting4Less.com
M-F 8a - 6p

Web Hosting Sales
888-818-0444 option 1
sales@Hosting4Less.com
M-F 8a - 6p

Address Information
9586 Topanga Canyon Blvd
Chatsworth CA 91311

All hours listed are Pacific Standard Time.

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