FTP Support

FTP Support

WS_FTP Version 9 Support
  • To build your personal Web page or any Internet site, you need to transfer your site's files to the server.  The following tutorial shows how to create a new account so you can connect to the server and transfer your files.  Do the following:

    On the Toolbar, click Tools and select Site Manager from the menu.

    WS_Ftp Professional Tutorial

    The Site Manager appears.

    Highlight the MySites folder and click the Create Site button.

    WS_Ftp Professional Tutorial

    The Connection Wizard starts.

    Site Name  =  Give the site a distinctive name.

    Click the Next button to continue.

    WS_Ftp Professional Tutorial

    Server Address  =  Enter the address to the server.  It follows this format:  users.ispname.com.

    Click the Next button to continue.

    WS_Ftp Professional Tutorial

    User Name  =  Enter the username you use to connect to the Internet (including the domain tail).  It follows this format:  your domain (do not include ".com")
    Password  =  Enter the password you were provided via email or verbally

    Important:  Passwords are case-sensitive.  Ensure your Caps Lock key is DISabled.

    Click the Next button to continue.

    WS_Ftp Professional Tutorial

    Connection Type  =  Select the option FTP from the menu.

    Click the Next button to continue.

    WS_Ftp Professional Tutorial

    That's it.

    Click the Finish button to complete the wizard.

    WS_Ftp Professional Tutorial

    We return to the Site Manager window.

    You can click the Connect button to begin your session or the Close button to close the window.

    WS_Ftp Professional Tutorial

Did This Article Solve Your Technical Issue?

If you still have a support question, please use the form below to contact our technical support team. Please make sure to include your name, email address and phone number. Thank you!
Name:
Email:
Phone:

Find a Domain